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Upcoming system maintenance periods
Due to upcoming scheduled maintenance, the customer payment line and i-mails will be unavailable on Saturday 21 and Sunday 22 March, and all systems including i-prompt will be unavailable on Thursday 26 March from 10pm to midnight. We apologise for any inconvenience this may cause.


Have you forgotten your password? Has it expired?
We will send you a new password by email.

Forgotten Your Password (CBPF Employees only)   
Forgotten Your Password (Broker Executives only)

If you need further assistance you can still call our customer contact centre on telephone 0870 607 8120.