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Coronavirus payment support and system maintenance
For UK customers only. If your customer is from the UK and has been financially impacted as a result of Coronavirus, the quickest and easiest way to apply for support is to use our payment support assistant at www.closebrotherspf.com/coronavirus/customers. Your customer will receive confirmation on whether they have qualified for payment support within 30 minutes of the request..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Due to scheduled system maintenance our systems will be unavailable on the following date and time; 12am Sunday 25 April to 7am Sunday 25 April 2021. All our systems, including i-prompt, will be unavailable. We apologise for any inconvenience this may cause..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Our month-end financial processes will run from 8:00pm Friday 30 April 2021 to 12:00am Saturday 1 May 2021. During this time, you may experience momentary interruptions to our services, including i-prompt. We apologise for any inconvenience this may cause.

 
         
         
     


Have you forgotten your password? Has it expired?
We will send you a new password by email.

Forgotten Your Password (CBPF Employees only)   
Forgotten Your Password (Broker Executives only)

If you need further assistance you can still call our customer contact centre on telephone 0333 321 8566.