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Coronavirus payment support and system availablity
For UK customers only. If your customer is from the UK and has been financially impacted as a result of Coronavirus, the quickest and easiest way to apply for support is to use our payment support assistant at www.closebrotherspf.com/coronavirus/customers. Your customer will receive confirmation on whether they have qualified for payment support within 30 minutes of the request..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Due to scheduled system maintenance our systems will be unavailable at 9pm Saturday 15 August to 7:45am Sunday 16 August 2020 and 9pm Saturday 22 August to 7:45am Sunday 23 August 2020. All our systems, including i-prompt, will be unavailable. We apologise for any inconvenience this may cause

 
         
         
     


Have you forgotten your password? Has it expired?
We will send you a new password by email.

Forgotten Your Password (CBPF Employees only)   
Forgotten Your Password (Broker Executives only)

If you need further assistance you can still call our customer contact centre on telephone 0333 321 8566.