Broker ID
User name

System downtime
i-prompt and Client Portal will be unavailable between 8pm on Thursday 15 December and 6am Friday 16 December. We apologise for any inconvenience this may cause.


Have you forgotten your password? Has it expired?
We will send you a new password by email.

Forgotten Your Password (CBPF Employees only)   
Forgotten Your Password (Broker Executives only)

If you need further assistance you can still call our customer contact centre on telephone 0333 321 8566.