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System availability
Due to scheduled maintenance work, our systems, including i-prompt, will be unavailable from 10pm Friday 9 October to 8am Monday 12 October 2015, and from 10pm Friday 16 October to 8am Monday 19 October 2015. We apologise for any inconvenience this may cause.


Have you forgotten your password? Has it expired?
We will send you a new password by email.

Forgotten Your Password (CBPF Employees only)   
Forgotten Your Password (Broker Executives only)

If you need further assistance you can still call our customer contact centre on telephone 0333 321 8566.