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System availability
Due to upcoming scheduled maintenance, all systems including i-prompt will be unavailable from midday on Sunday 24 May 2015 to 6am on Monday 25 May. We apologise for any inconvenience this may cause.


Have you forgotten your password? Has it expired?
We will send you a new password by email.

Forgotten Your Password (CBPF Employees only)   
Forgotten Your Password (Broker Executives only)

If you need further assistance you can still call our customer contact centre on telephone 0870 607 8120.